We accept VISA, MasterCard, American Express, Discover, Apple Pay, Google Pay and PayPal payments.
We ship items all over the world. Most orders going to the lower 48 US states will be shipped via FedEx Ground. Orders going outside the US will be shipped the most economical way possible.
Big Ship Salvage is now offering free shipping on almost every item on the website! There are a few exceptions, and those will have an option for the customer to submit their address for a fair shipping quote that works for both parties.
Big Ship Salvage free shipping ONLY applies for the continental 48 US states. If you are in Alaska, Hawaii, Puerto Rico, Canada, or overseas, please contact us for a quote and we’ll be more than happy to work with you to help place the order!
Our goal is to ship your items within 1-2 business days of purchase. Custom orders may have a longer processing time.
You have 30 days from the day your item arrives to return it to us without a restocking fee. Returns must be undamaged with no missing or modified parts. Custom ordered or custom modified items cannot be accepted as returns. The customer is responsible for all shipping charges involved to return the item to our warehouse. Refunds will be issued to the credit card used in the original transaction. Refund balances will be returned to your credit card within 72 hours of us receiving your returned item and we will e-mail a copy of your credit receipt. Please keep in mind, it may take 30 days for your credit card company to show a credit on your statement.
- If you return the item within 30 days of the delivered date, we will accept the return without charging you a restocking fee.
- If you return the item between 30-60 days of the delivered date, we will accept the return but will charge you a 20% restocking fee.
- After 60 days has passed, the item is no longer eligible for a refund. Please email [email protected] if you have any questions